Professional Pet Urine Carpet Cleaning Service
Remove Pet Odors Permanently – Not Just Mask Them
Love your pet, but hate the smell? At Westlink Commercial Cleaning, we don’t just cover up pet urine odors – we eliminate them completely.
Most carpet cleaners use standard steam cleaning that actually makes pet urine problems worse. We use a specialized enzymatic process that breaks down urine crystals at the molecular level and removes them from your carpet, padding, and subfloor.
We’ve been serving Sydney homes for years, handling everything from single accidents to severe multi-pet contamination. Our proven P.U.R.E. process delivers permanent results.
ISO Certification Standards
At Westlink Services, we specialize in professional pet urine carpet cleaning designed to eliminate odors, stains, and bacteria at the source—not just mask them. Our trained experts use advanced deep-cleaning equipment and pet-safe, eco-friendly solutions to break down urine crystals, remove discoloration, and sanitize carpet fibers for long-lasting freshness.
Whether you’re dealing with puppies, kittens, or recurring pet accidents, we restore your carpets to a clean, hygienic state while improving indoor air quality and comfort. From homes to pet-friendly commercial spaces, we deliver spotless results that make your carpets look, feel, and smell like new again.
Reliable Cleaners
10+ Years Of Experience
With over a decade of industry expertise, Westlink Commercial Cleaning Sydney delivers consistent, high-quality cleaning solutions trusted by businesses across Australia.
Trusted By Major Australian Brands
We’re proud to serve some of Australia’s leading companies, offering reliable cleaning services that meet the highest safety and hygiene standards.
Eco Friendly
We use environmentally safe and sustainable cleaning products to protect your workspace, your employees, and the planet.
Everything Included in Your Pet Urine Cleaning Service
No hidden fees. No half-measures. Just complete odor elimination with transparent pricing.
When you book our Pet Urine & Odor Elimination Service, here’s exactly what you’re getting:
Service Feature | What You Get | Why It Matters |
UV Blacklight Inspection | Find every contaminated spot, even invisible ones | Old dried urine glows under UV light, revealing accidents from months ago |
Moisture Depth Analysis | Sensors measure how deep contamination goes | Tells us if urine reached padding or subfloor |
Enzyme Treatment | Professional-grade solution breaks down odor-causing crystals | Water alone can’t dissolve uric acid crystals |
Sub-Surface Extraction | Removes contamination from padding & subfloor | Surface cleaning just pushes urine deeper |
Deep Steam Sanitization | Kills bacteria and freshens entire carpet | Removes health hazards and restores appearance |
7-Day Odor Guarantee | We return if smell comes back | You shouldn’t pay twice for the same problem |
pH Neutralization | Balances carpet chemistry after treatment | Prevents future fiber damage and residue buildup |
Professional Grooming | Carpet rake restores pile and speeds drying | Your carpet looks better and dries faster |
Optional Fiber Protection | Scotchgard-type protection applied | Makes future cleanup easier and prevents re-soiling |
Service Time: 1-3 hours depending on number of spots and contamination severity
Drying Time: 4-8 hours with our professional high-speed air movers
Warranty: 7-day odor elimination guarantee on all treated areas
The Importance of Proper Pet Urine Removal
Why Regular Carpet Cleaning Fails With Pet Urine
Pet urine isn’t like regular dirt or stains. It’s a biological contamination that goes through distinct chemical changes over time.
When pet urine sits in carpet, it progresses through three damaging stages:
- Fresh Urine (Hours 0-6): Acidic with a pH around 5-6, relatively easy to clean with proper technique. The liquid is still primarily on the surface.
- Bacterial Decomposition (Day 1+): Bacteria break down the urea, releasing ammonia gas, that sharp, nose-burning smell. The pH shifts to highly alkaline (7-12), which aggressively attacks carpet fibers.
- Crystal Formation (Day 2+): Uric acid crystals form as it dries. These are completely insoluble in water, meaning no amount of water-based cleaning dissolves them. When humidity increases, these crystals reactivate and release more ammonia. This is why the smell comes and goes with weather changes.
The Real Damage Beyond The Smell
- Permanent Color Loss: Aged urine's alkaline nature bleaches carpet dye, causing yellowing or complete color loss that's irreversible without professional restoration.
- Padding Degradation: Carpet padding absorbs urine like a sponge, becoming a bacterial reservoir that constantly re-contaminates your carpet from below.
- Subfloor Damage: Urine reaching wooden subfloors causes warping and persistent odor. Concrete subfloors develop permanent stains and deep-set odors.
- Health Hazards: Decomposing urine breeds harmful bacteria and mold spores that become airborne. Family members with allergies, asthma, or respiratory sensitivities are particularly affected.
Why Hot Water Extraction Makes It Worse
Standard steam cleaning works great for dirt and spills, but with pet urine it creates more problems.
Hot water can’t dissolve uric acid crystals—they’re chemically insoluble at any temperature. Instead, heat and moisture spread crystals deeper into fibers and padding. Surface-only suction leaves contamination below untouched. Within 24-48 hours as carpet dries, the smell returns stronger because you’ve distributed crystals more widely.
Most carpet cleaners lack the enzymatic solutions to break down crystals and the sub-surface extraction tools to pull contamination from padding. They’re using equipment designed for a completely different type of cleaning.
Advanced Tools & Solutions for Pet Urine Removal
Truck-Mounted Extraction Systems:
Our commercial units maintain water temperature up to 121°C (250°F) with vacuum suction that portable machines simply cannot match. This combination of extreme heat and powerful suction is absolutely critical for deep sanitization, complete extraction, and fast drying times. Truck mounts also have much larger solution and waste tanks, so we're not constantly stopping to refill and empty like companies using portable equipment.
Water Claw & Sub-Surface Extraction Tools:
These specialized tools are specifically engineered to draw liquids from underneath carpet, pulling contamination up from the padding and backing layers. Regular carpet cleaning wands just don't have this capability – they only work on surface fibers. This is the single most important piece of equipment for proper pet urine removal, and most general carpet cleaners don't own one.
Commercial-Grade UV Blacklights:
Our professional blacklights are far more powerful than the cheap consumer models you can buy online. The difference in what we can detect is dramatic. We see contamination that others miss completely, which is why our treatments are so thorough and deliver permanent results.
High-Velocity Air Movers:
These professional fans move massive volumes of air across your carpet surface, cutting drying time by up to 60% compared to natural air drying. Faster drying isn't just about convenience – it actively prevents mold and mildew growth in damp carpet and padding, which becomes a real risk after any deep extraction cleaning.
P.U.R.E. Enzymatic Bio-Catalyst Formula:
This is our core solution and the absolute secret to permanent odor elimination. It contains dormant beneficial bacteria and enzymes that activate when they contact organic contamination. These microorganisms literally consume the uric acid and urea molecules, breaking them down completely into carbon dioxide and water through natural biological processes. Unlike deodorizers that simply mask smell with perfume, or oxidizers that bleach stains, our enzymatic solution eliminates the actual source of the odor at a molecular level. It's completely safe for pets and children – these are naturally occurring beneficial bacteria you'd find in healthy soil and compost. Once dry, there's absolutely zero health risk.
pH Neutralizing Rinse:
After enzymatic treatment and extraction, we apply a gentle acidic rinse that brings your carpet back to its natural pH balance. Old urine makes carpet highly alkaline (pH 10-12), which damages fibers over time and leaves sticky residue that attracts dirt. Our rinse neutralizes this, protects your carpet investment, and ensures no cleaning agent residue remains to cause rapid re-soiling.
Advanced Tools & Solutions for Pet Urine Removal
Guaranteed Results You Can Actually Trust
We guarantee complete odor elimination, not just "improvement" or "reduction." Our process chemically dissolves and physically removes uric acid crystals – the actual source of persistent smell. We back this up with a 7-day satisfaction guarantee. If you've had us treat an area and the odor returns within 7 days, we come back and retreat it at absolutely no additional charge.
We can confidently make this guarantee because we know the process works when done correctly with proper equipment, solutions, and technique. We've successfully eliminated thousands of pet odor problems across Sydney over the years.
Protect Your Family's Health and Wellbeing
Pet urine contamination creates an ideal breeding environment for harmful bacteria, including E. coli and salmonella, plus mold and mildew spores. These pathogens become airborne as microscopic particles and you're breathing them in every single day. Children who play on the floor get even heavier exposure – they're physically closer to the contamination and more likely to put their hands in their mouths afterward.
Our deep sanitization process doesn't just clean the surface – it kills these organisms and completely removes them from your home environment. We restore genuinely healthy indoor air quality that protects your family, especially vulnerable members with allergies, respiratory issues, or compromised immune systems.
Save Your Valuable Carpet Investment
Quality carpet represents a significant financial investment – often several thousand dollars for a whole home. Pet urine damage can force you into premature replacement of carpet that should have lasted another 5-10 years with proper care.
The longer contamination sits untreated, the worse the damage becomes. What might be a straightforward treatment today could require expensive subfloor sealing, professional color restoration, or even complete carpet replacement if you wait months longer. We've saved countless Sydney homeowners from having to rip out and replace entire rooms of carpet by addressing problems before they became completely irreversible.
Testimonial or Client Reviews & Success Stories
Our clients’ success is the best proof of our quality. We’re proud to be the trusted cleaning company for hundreds of offices across Australia / Sydney..
ISO Certification Standards
We proudly service the entire Sydney metropolitan area and all surrounding suburbs. Our truck-mounted systems and professional team can reach you anywhere from the CBD to the furthest suburbs.
Comprehensive Sydney Coverage:
Sydney CBD & Inner City: Haymarket, Surry Hills, Pyrmont, Darlinghurst, Ultimo, Redfern
Eastern Suburbs: Bondi, Coogee, Randwick, Double Bay, Paddington, Woollahra, Rose Bay
Inner West: Marrickville, Newtown, Balmain, Leichhardt, Burwood, Strathfield, Ashfield
Lower North Shore: Mosman, Neutral Bay, North Sydney, Lane Cove, Crows Nest, Kirribilli
Upper North Shore: Chatswood, Hornsby, Pymble, Wahroonga, Turramurra, Lindfield
Northern Beaches: Manly, Dee Why, Mona Vale, Brookvale, Freshwater, Narrabeen
Southern Sydney: Sutherland, Hurstville, Cronulla, Miranda, Kogarah, Brighton-Le-Sands
Western Sydney: Parramatta, Blacktown, Penrith, Castle Hill, Ryde, Epping
South Western Sydney: Liverpool, Campbelltown, Camden, Bankstown, Fairfield
If you’re anywhere in greater Sydney, we can reach you. Call us to confirm service availability in your specific suburb.
Frequently Asked Questions
Will the smell definitely be gone after your treatment?
Yes. Our P.U.R.E. process chemically breaks down and physically removes uric acid crystals that cause odor, backed by a 7-day guarantee.
Is your cleaning process safe around my pets and children?
Absolutely. Our enzymatic solution is non-toxic, biodegradable, and completely safe once the carpet is dry (4-8 hours).
How long does the entire process take from start to finish?
The cleaning takes 1-3 hours depending on contamination severity. Drying time is 4-8 hours with our air movers.
Can you remove really old pet stains that have been there for months or years?
Yes, we can treat old contamination and eliminate odor. However, permanent dye damage from prolonged urine exposure can’t be reversed.
Why does pet urine removal cost more than regular carpet cleaning?
This service requires specialized UV equipment, expensive enzymatic solutions, sub-surface extraction tools, extended treatment time, and certified training that regular cleaning doesn’t need.
What should I do to prepare before your technicians arrive?
Clear small items and breakables from affected rooms. Move small furniture if possible—we’ll handle larger pieces and work around what you can’t move.
Do you offer same-day or emergency service for fresh accidents?
We try to accommodate urgent requests when possible. Call us at +61 416 053 815 to check availability—we usually schedule within 24-48 hours.
Will my carpet look different after treatment?
Your carpet should look cleaner and fresher. However, any permanent dye damage from urine will still be visible after cleaning.
How do I know if the urine has damaged my subfloor?
During UV inspection, we check for subfloor penetration. Signs include baseboard staining, floor warping, persistent odor, and high moisture readings below padding.
What's your warranty or guarantee policy?
We offer a 7-day odor elimination guarantee on all treated areas. If odor returns within 7 days, we retreat at no charge.
Book Your Pet Urine Carpet Cleaning Today
Stop living with that embarrassing smell. Stop wasting money on ineffective products and rental machines that don’t solve the problem.
The longer pet urine contamination sits in your carpet, the more structural damage it causes and the more expensive it becomes to fix properly. What might be a straightforward enzymatic treatment today could require subfloor sealing, professional color restoration, or even complete carpet replacement if you wait too long.