Specialist make-good and end-of-lease cleaning for commercial tenancies across the Sydney CBD, engineered for facility managers, strata managers, and procurement officers who need a single, fully documented handback. We scope to your lease schedule, deliver to the base building standard, and stand behind the work with a 7-day defect liability window.
Public liability & workers' compensation on every job, every site
All crew members' backgrounds are verified before their first assignment
Quality management systems aligned with ISO best practice
Serving Sydney businesses and strata managers for 13+ years
Confidentiality agreements for legal, medical & financial premises
When a commercial lease ends, the make-good obligation typically lands with the outgoing tenant’s facility manager, not the cleaning contractor. The handback clause usually requires the premises to be returned to “base building condition”, often with a 30-day defect liability window. Missed make-good items are deducted from the bond, and landlords in premium towers (Barangaroo, Martin Place, Pitt Street) routinely engage quantity surveyors to scrutinise every line. The risk profile is operational, financial, and reputational. Most generalist cleaners cannot produce the compliance pack, the photographic evidence, or the supervisor attendance the building manager demands at sign-off.
Westlink Commercial Cleaning delivers a single-point end-of-lease commercial cleaning service that combines scope definition, make-good cleaning, documentation, and landlord sign-off support. We work to the lease schedule, the base building standard, and the building manager’s handback checklist, not a generic cleaning checklist. A dedicated site supervisor attends every mobilisation, and a complete compliance pack (SWMS, JSA, certificates of currency, inductions) is issued before any crew enters the floor. We offer end-of-lease cleaning across Sydney.
Every scope is built around the lease’s make-good clause and the base-building handback standard. Standard inclusions cover the following scope groups, each delivered with specified equipment and chemical solutions:
Floor surfaces — HEPA-filtered vacuuming of carpets, hot water extraction where specified, steam cleaning of carpet tiles, machine scrubbing of hard floors, and stripping/resealing of vinyl and terrazzo in lobbies and lift cores.
Glass and partitions — Internal window cleaning, partition glass, manifestation removal, and streak-free polishing using squeegee and DI/RO purified water fed pole systems where external access permits.
Kitchenettes and breakouts — Degreasing of rangehoods, descaling of boiling/chilled units, sanitising of benchtops, sinks and microwaves using food-safe solutions.
Sanitary areas — Descaling of toilets and urinals, sanitising of basins and tapware, mirror polishing, and replenishment of consumables to handback standard.
Fixtures and fittings — Dusting and damp-wiping of workstations, skirtings, light fittings (including high-level via EWP), doorframes, and ductwork externals.
Waste and recycling — Removal of all tenant waste, secure document disposal (NAID-aligned where required), and recycling per the building’s waste management plan.
We keep the process deliberately simple. Four steps from first contact to landlord sign-off:
We inspect the tenancy against the lease make-good clause and the building handback checklist, then issue a fixed-fee scope with no hidden line items.
SWMS, JSA, certificates of currency, and induction paperwork are submitted to the building manager and your procurement team before mobilisation.
Cleaning is completed out-of-hours or over a negotiated window, with a site supervisor present at all times during the mobilisation.
We provide a photographic post-condition report and attend the landlord’s inspection to close defects on the spot.
Sydney CBD’s commercial composition is dominated by strata commercial office suites, mixed-use towers, heritage warehouse-to-office conversions, and high-turnover retail and hospitality precincts. We tailor scope and access to each property type:
Chinatown restaurants and food courts on Dixon, Hay, Campbell, and Quay Streets, where kitchen degreasing and grease-trap coordination dominate the handback scope.
Paddy’s Markets and Market City tenancies, including street-facing shopfront glazing along George Street.
Warehouse-to-office conversions in the York and Clarence Street precinct, requiring sensitive cleaning of retained brick façades, timber beams, and exposed ductwork.
George Street and Pitt Street mall retail, QVB and Strand Arcade shopfronts, food court kitchens, and bar/restaurant fit-outs requiring degreasing and grease-trap attention.
Towers where retail sits below commercial floors and a single make-good brief spans both tenancy types, typically managed by one strata manager.
Tenancies in Macquarie Street and the medical precinct, requiring hospital-grade disinfection and clinical waste handling protocols at handback.
No residential mix. Our crews, supervisors, and documentation systems are built for commercial tenancies and procurement standards.
$20 million public liability, current workers’ compensation, and certificates of currency supplied before mobilisation. Working at heights and EWP certifications held in-house.
Every site operates under a project-specific SWMS and JSA, with a documented safe system of work, signed inductions, and incident reporting aligned to the NSW WHS regulator.
ISO-aligned quality systems, environmental policies, and inductions delivered in the formats your procurement officers actually request, not generic templates.
End-of-lease commercial cleans are never the same job twice. We do not publish a fixed-price menu because scope, area, condition, and base building requirements vary by tenancy. Pricing follows a transparent four-step process:
Request a fixed-fee quote tailored to your tenancy’s handback clause and base building standard.
Prices are affected by floor area, locations, condition at handover, any add-ons, access and timing.
End-of-lease cleaning is normally a single mobilisation, but we structure engagement frequency to suit tenancy size and portfolio rollout:
The standard end-of-lease handback, delivered as a single mobilisation within a negotiated window.
Multi-day make-goods on tenancies over 1,500 m², where crews mobilise nightly until sign-off.
Staged make-goods on multi-floor handbacks, scheduled across consecutive weekends to minimise disruption.
Recurring make-good for portfolio clients managing rolling lease expiries across multiple CBD tenancies.
Westlink Commercial Cleaning delivers end-of-lease commercial cleaning across the full Sydney CBD footprint from Barangaroo South and the International Towers precinct, through to the Martin Place financial district, the Pitt Street retail spine, and the heritage office conversions of York and Clarence Streets. We mobilise daily to tenancies fronting George Street, Castlereagh Street, Elizabeth Street, Phillip Street, Chippendale, Haymarket and Macquarie Street, including the GPO precinct and the Sydney Metro construction corridor. Our crews are inducted into the major base building management systems across the CBD, including International Towers Barangaroo, 25 Martin Place, and the major strata towers on Castlereagh Street. Whether your handback is a 200 m² boutique suite or a 5,000 m² tower floor, our documentation, supervision, and out-of-hours delivery model are calibrated to Sydney CBD base building standards.
Every end-of-lease engagement is delivered with a complete compliance pack, supplied to your procurement team and the base building manager before mobilisation. Documentation includes:
A project-specific SWMS for high-risk construction work as defined under the WHS Regulation 2017, covering manual handling, chemical use, and any work at heights over two metres.
A task-level JSA for each area of the tenancy, completed and signed by the site supervisor before works commence.
Current public liability insurance certificate to $20 million, supplied in PDF for your procurement file.
$20 million cover, with the building manager noted as an interested party where required.
NSW workers’ compensation policy with wage declarations current and verified.
All work systems, inductions, and incident reporting structured to the Work Health and Safety Act 2011 (NSW) and the model WHS Regulations.
EWP, scissor lift, and working at heights tickets held by all supervisors required to access high-level ductwork, light fittings, and atrium glazing.
Documentation is provided in editable formats for inclusion in your tender file or building manager portal. SWMS and JSA can be issued on the building manager’s preferred template, where one is mandated.
Once the scope is agreed, the price does not move unless you change the scope in writing.
Any item raised by the landlord within seven days is returned and rectified at no additional cost.
If a building manager rejects our SWMS or compliance pack, we re-issue corrected documentation within 24 hours at no cost.
Where a building manager denies site access, we return at no charge on the next available date.
Make-good is the tenant’s obligation under the lease to return the premises to “base building condition” at lease end. It typically includes carpet cleaning, partition removal, patching, replacement of damaged ceiling tiles, and full sanitisation, but the exact scope is defined by your lease schedule, not by us.
We recommend four weeks’ notice for tenancies under 1,000 m² and six to eight weeks for larger floor plates or heritage-listed conversions. We can mobilise in under two weeks where the building manager is already inducted, and the SWMS is standard.
Yes. SWMS, JSA, certificate of currency, workers’ comp, and working at heights tickets are submitted to your procurement team and the base building manager before any crew enters the site. Procurement approval typically takes 48 to 72 hours.
Yes. Most end-of-lease cleans are delivered out of hours, overnight, or across weekends to avoid disruption to remaining tenants and to satisfy base building access rules. A site supervisor is present at all times during the mobilisation window.
We service the full CBD footprint: Barangaroo, Martin Place, Pitt Street, George Street, Castlereagh Street, Elizabeth Street, Phillip Street, Macquarie Street, and the York/Clarence Street heritage precinct. We do not service residential suburbs outside the CBD.
Yes. A Westlink Commercial Cleaning supervisor attends the landlord’s handback inspection and rectifies any cleaning-related defect on the spot. Structural, mechanical, or make-good construction defects are outside our scope and are referred back to your fit-out contractor.
Pricing is a fixed-fee quote issued after a site walk-through against the lease make-good clause. Each deliverable is itemised so you can scope up or down. SWMS, JSA, certificates, and the post-condition report are included and not billed as extras.
Yes, but with constraints. We zone the tenancy, complete noisy or wet works out of hours, and coordinate with the remaining tenant’s facility manager. Where tenancies are fully occupied, we deliver in staged sections over multiple nights or weekends.
Our 7-day defect liability window covers any cleaning-related defect raised by the landlord within seven days of sign-off. We return at no additional cost and close the item. Construction or fit-out defects are referred back to your fit-out contractor.
We deploy HEPA vacuums, floor scrubbers, water-fed poles, and EWPs, alongside hospital-grade disinfectants, food-safe degreasers, and GECA-certified eco-friendly chemicals, all fully tagged, tested, and accompanied by current Safety Data Sheets.
Have more questions?
Call +61450256844 and we’ll explain everything.
Hand back your Sydney CBD tenancy cleanly, documented, and on time. Call our commercial team on +61 450 256 844, email info@westlinkcommercialcleaning.com.au, or complete the site walk-through request form. We respond within one business day with a fixed-fee quote and a complete compliance pack.
